Thank you for choosing our Service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

• Login Credentials: To complete classes on your behalf, you may provide us with login credentials (username, password) for educational platforms or institutions.

• Support Ticket Transcript Data: We may collect and retain transcripts of support tickets that you submit to us, including any personal information disclosed therein.

2. Use of Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: To log in to educational platforms and complete classes and assignments on your behalf.

• Customer Support: To respond to your inquiries and provide customer support services.

• To Improve Our Service: To analyze trends, administer the service, and enhance user experience.

3. Disclosure of Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your login credentials and support ticket transcripts with third-party service providers who assist us in delivering our service, such as tutors or technical support.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.

• Your Consent: We may disclose your information if you have provided consent for a specific purpose not covered by this Privacy Policy.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Deletion: You may request access to your login credentials and support ticket transcript data, and request deletion of this information by contacting us directly.

• Retention: We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@lunethe.com.

Last Updated: July 1, 2024

By using our Class Completion Service, you consent to the practices described in this Privacy Policy.